Earlier this week, I shared a post with some tips for workers’ compensation attorneys on how to deal with difficult doctors. In this follow-up post, I’ll share a few more ideas on how to get down to the truth of the matter when the doctor on your case is tough to work with.
(8) Explain case procedure and why you are there.
Unfortunately, I had the experience of walking into a deposition once and the first question from the physician was “What’s going on here and what’s this got to do with me?” Just prior to a deposition is not the time to be answering this question. Some physicians have never had their depositions taken before and they are unnerved at the prospect. Explain the process and explain the necessity for medical testimony.
(9) Ease tensions.
Behind every physician-patient relationship there is the potential for a medical negligence claim. Ease that fear by letting the doctor know that the client is pleased with the care of the doctor (if indeed that is true). She may have reviewed the chart and seen something that concerns her, so reassurance of this nature is vital. If you are aware of a potential medical negligence claim, choose your words carefully. I can assure you she will. You should not misrepresent anything concerning this issue.
(10) Know the medicine.
Some of us think doctors keep up with all the latest articles and studies concerning relevant medical areas. The truth of the matter is that HMO’s, PPO’s and other managed care organizations barely pay them for seeing patients and the last time I checked “reading medical journals” was not under the pay provision of the contract. Therefore, understand and Continue reading